Sales & Refund Terms and Conditions ("Terms")

Sales and Refund Policy

Thanks for shopping at BIZON. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at a BIZON Store. The main thing to remember is that by placing an order or making a purchase at a BIZON Store, you agree to the terms set forth below along with BIZON's Privacy Policy.

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from the BIZON Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning product.

  • BIZON Workstations:

    For any undamaged product, simply return it with its included accessories and packaging within 30 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

  • Other Products:

    For any undamaged product, simply return it with its included accessories and packaging within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

Fees may apply. For complete Return & Refund Policy and details on how to return a product visit the Returns & Refunds Policy page.


  • BIZON Workstations:
    We offer different options:
    Life-time Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement)
    Life-time Expert Care with 4 Year Limited Warranty (4 Year Labor & 2 Year Part Replacement)
    Life-time Expert Care with 5 Year Limited Warranty (5 Year Labor & 3 Year Part Replacement)
  • Other Products:
    We offer a One (1) Year warranty with Two (2) Years extended option.

The purchase and use of BIZON products are subject to additional terms and conditions found at

Pricing and Price Reductions/Corrections

BIZON reserves the right to change prices for products displayed at/on the BIZON Store at any time, and to correct pricing errors that may inadvertently occur.

All sales are final. Should BIZON reduce its price on any BIZON-branded product within 7 calendar days from the date you receive your product, feel free to contact the BIZON Customer Service to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact BIZON within 7 calendar days of the price change. Please note that this excludes limited-time price reductions, sale, limited-time sale, promotions, coupon code discounts.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Order Acceptance/Confirmation

BIZON may, in its sole discretion, refuse or cancel any order and limit order quantity. BIZON may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify BIZON’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The BIZON Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If BIZON cancels an order after you have already been billed, BIZON will refund the billed amount.

Shipping & Handling

Please review the Shipping & Handling page to learn about how and when you will receive the products you purchased from the BIZON Store. Since the actual delivery of your order can be impacted by many events beyond BIZON’s control once it leaves our facilities, BIZON cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

Consumers Only

The BIZON Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, BIZON may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. BIZON reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when BIZON confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, BIZON will cancel the order and refund your purchase price in full.