Sales & Refund Terms and Conditions ("Terms")

Sales and Refund Policy

Thanks for shopping at BIZON. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.


As with any shopping experience, there are terms and conditions that apply to transactions at a BIZON Store (Technostore LLC). The main thing to remember is that by placing an order or making a purchase at a BIZON Store, you agree to the terms set forth below along with BIZON's Privacy Policy.

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from the BIZON Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning product.

  • BIZON Workstations:

    For any undamaged product, simply return it with its included accessories and packaging within 30 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

  • Liquid-cooled workstations and servers, orders with custom components are NCNR (non-cancelable, non-returnable). Orders over $7000 and orders that have been financed are not eligible for return.
  • Other Products:

    For any undamaged product, simply return it with its included accessories and packaging within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.


Fees may apply. For complete Return & Refund Policy and details on how to return a product visit the Returns & Refunds Policy page.



Warranty

  • BIZON Workstations:
    We offer different options:
    Lifetime Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement)
    Lifetime Expert Care with 4 Year Limited Warranty (4 Year Labor & 2 Year Part Replacement)
    Lifetime Expert Care with 5 Year Limited Warranty (5 Year Labor & 3 Year Part Replacement)
  • Other Products:
    We offer a One (1) Year warranty with Two (2) Years extended option.

The purchase and use of BIZON products are subject to additional terms and conditions found at https://BIZON-TECH.com/us/warranty/.

General

This Standard Terms and Conditions for Sale Agreement (“Agreement”) contains the terms and conditions that apply to any order, purchase, receipt, delivery, use of any Computer system(s) and/or any related BIZON products and/or services and support sold in the United States (“Product”) from Technostore LLC and or any of its subsidiaries or affiliates (collectively, BIZON), and is also a. legal contract between Customer and BIZON. The customer by accepting delivery of the product(s) purchased from BIZON and described on your invoice, you agree to be bound by and accept the following terms and conditions.
Buyer expressly agrees that these terms and conditions govern its purchase of any Products from BIZON, and the provision of any and all other materials, goods and services from and by BIZON, and any of its divisions, subsidiaries and affiliates as well as by third party vendors and/or service providers of BIZON. Buyer further agrees that these terms and conditions, whether printed on a purchase order or otherwise, supersede and take precedence over Buyer's supplemental or conflicting terms and conditions to which notice of objection is hereby given. Any conflicting statements or terms on Buyer's purchase orders, invoices, confirmations or other Buyer-generated documents are negated by this Agreement. BIZON's performance of any obligation to Buyer is expressly made conditional on Buyer's acceptance and agreement to BIZON's terms and conditions of sale herein, unless otherwise agreed to in writing by BIZON. In the absence of such agreement, BIZON's commencement of performance and/or delivery of Product shall be for Buyer's convenience only, and shall not be deemed or construed to be acceptance of Buyer's terms and conditions or any of them. Buyer's acceptance of any Product or Products shall be deemed acceptance of the terms and conditions stated herein. Acceptance by Buyer is limited to and conditioned upon Buyer's assent to these terms and conditions. Neither Technostore LLC's commencement of performance or delivery shall be deemed or constituted as acceptance of Buyer's supplemental or conflicting terms and conditions. Buyer's acceptance of the Products and/or Services from BIZON shall be deemed to constitute acceptance of the terms and conditions contained herein. THESE TERMS AND CONDITIONS MAY ONLY BE WAIVED OR MODIFIED IN A WRITTEN AGREEMENT SIGNED BY A DULY AUTHORIZED OFFICER OF BIZON.


Server models limitations

No Datacenter Deployment. The SOFTWARE is not licensed for datacenter deployment, except that blockchain processing in a datacenter is permitted. The purchase and use of BIZON servers are subject to additional terms and conditions found at https://www.nvidia.com/en-us/drivers/geforce-license/.

Quotations and Pricing

Unless otherwise indicated, all price quotes are based on a cash discount offered to all buyers for payment by cash or check as permitted by law. The prices for Products are set forth in BIZON's quotation which may be increased, decreased or otherwise changed at any time upon prior notice to BUYER. Prices quoted are exclusive of and will be increased by all applicable federal, state, municipal or other government excise, sales, use, occupational or like tax, tariffs, customs, duties and import fees, applicable at the time of sales or thereafter enacted, all of which Buyer shall be responsible for paying. BIZON has the legal obligation to collect tax or taxes added by BIZON to the sales price, which will be paid by BUYER, unless BUYER delivers to BIZON with the purchase order a proper tax exception certificate applicable to BIZON and the applicable taxing authority. BIZON, at its discretion, reserves the right to accept or reject any such claims. Unless otherwise noted in the quotation, published or quoted prices are net F.O.B. BIZON's facilities located in Hollywood, FL.

Consumers Only

BIZON sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

Export

BUYER acknowledges that Products, software, and technical information provided under this Agreement are subject to United States Export Administration Act and other export laws, rules and regulations. BUYER agrees not to export, re-export, directly or indirectly, transfer, or transmit the Products, software, or technical information except in compliance with any and all such laws, rules and regulations. This sale is subject to any applicable governmental approvals and, at BIZON's request, BUYER agrees to sign written assurances and other export-related documents (and to obtain same at its own expense) as may be required for BIZON to comply with any and all export laws, rules and regulations. Buyer agrees to hold harmless and indemnify BIZON from any claim or damage arising out of or relating to any alleged violation of any export law, rule or regulation, including payment of attorneys' fees and costs.
You agree to comply with all Export Laws. You agree (i) not to export any Product to any country in contravention of any Export Law, and (ii) not to export any Product to any country for which an export licence or other governmental approval is required, without first obtaining all necessary licences or other approvals. You warrant that you are not located in, under the control of, or a national or resident of any country to which export of the Products is prohibited by any Export Law.
Destination Control Statement: These items are controlled by the U.S. government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations.
You acknowledge that the purchased goods licensed or sold under this Agreement, and the transaction contemplated by this Agreement, which may include technology and software, are subject to the customs and export control laws and regulations of the United States, and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. Further, under United States law, the goods shipped pursuant to this Agreement may not be sold, leased, or otherwise transferred to restricted countries or utilized by restricted end-users or an end-user engaged in activities related to weapons of mass destruction, including activities related to the design, development production or use of nuclear weapons, materials, facilities, missiles or the support of missile projects, and chemical or biological weapons. You agree not to provide any written regulatory certifications or notifications on behalf of BIZON. BIZON has not tested product for use in high-risk activities including any life sustaining, chemical, or mission critical use. BIZON WILL NOT HAVE ANY LIABILITY FOR ANY DAMAGES ARISING FROM THE USE OF THE PRODUCTS IN ANY HIGH RISK ACTIVITY, INCLUDING THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, MEDICAL SYSTEMS, LIFE SUPPORT OR WEAPONS SYSTEMS.


Pricing and Price Reductions/Corrections

All sales are final. BIZON reserves the right to change prices for products displayed at/on the BIZON Store at any time, and to correct pricing errors that may inadvertently occur.


Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.


Order Acceptance/Confirmation

BIZON may, in its sole discretion, refuse or cancel any order and limit order quantity. BIZON may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify BIZON’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The BIZON Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If BIZON cancels an order after you have already been billed, BIZON will refund the billed amount. Only one discount or coupon applies at a time.


Shipping & Handling

Please review the Shipping & Handling page to learn about how and when you will receive the products you purchased from the BIZON Store. Since the actual delivery of your order can be impacted by many events beyond BIZON’s control once it leaves our facilities, BIZON cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.


Limited Product Warranty for International Customers and Disclaimer of Warranties.

The standard warranty stated above in Warranty Section applies to BIZON-branded products shipped to a country outside of the United States, provided that customers outside of the United States are responsible for paying all freight charges incurred in shipping, importing/exporting, receiving replacement products and parts and for arranging and paying for the shipment of any defective part(s) back to BIZON. All international customers are responsible for all customs duties, VAT and other associated taxes and charges. THE WARRANTY DISCLAIMER ABOVE ALSO APPLIES TO INTERNATIONAL CUSTOMERS.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, BIZON may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. BIZON reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when BIZON confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, BIZON will cancel the order and refund your purchase price in full.


LIMITATION OF LIABILITY

BIZON DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE, FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. BIZON WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, BIZON IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT YOU PAID FOR THE PURCHASE GOVERNED BY THIS AGREEMENT.