Thanks for shopping at BIZON. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at a BIZON Store (Technostore LLC). By requesting or downloading a quote, placing an order, making a payment, or accepting delivery of a product from BIZON, you agree to these Terms of Sale (“Terms”) and to the policies listed in Section 2.
These Terms apply to every quote, order, purchase, delivery and use of any computer system, product, software, service or support (“Products”) sold by Technostore LLC, dba BIZON, and its subsidiaries and affiliates (“BIZON”), and are a legal contract between the purchaser (“Buyer” or “you”) and BIZON.
These Terms govern every purchase from BIZON and take precedence over any conflicting or additional terms in Buyer’s purchase order, vendor registration form, supplier portal or other Buyer document, which BIZON rejects. BIZON’s acceptance of an order and delivery of Products are conditioned on Buyer’s acceptance of these Terms; BIZON’s start of work or shipment is not acceptance of Buyer’s terms. Buyer’s acceptance of Products is acceptance of these Terms. THESE TERMS MAY ONLY BE WAIVED OR MODIFIED IN A WRITTEN AGREEMENT SIGNED BY A DULY AUTHORIZED OFFICER OF BIZON.
If Buyer and BIZON have signed a separate written agreement (for example with a government agency, contractor or institution), that agreement governs where it expressly conflicts with these Terms; these Terms apply in all other respects.
The following BIZON policies, as posted at bizon-tech.com and updated from time to time, are part of these Terms, and any reference to the Terms of Sale in a quote, order or invoice includes them:
If these documents conflict, they apply in the order listed above, except that these Terms come second, immediately after the Export Compliance Policy.
BIZON sells and ships Products only within the United States (the 50 states, the District of Columbia and Puerto Rico) to Buyers organized or resident in the United States, for delivery to and use at a U.S. address. BIZON does not export Products, does not ship to freight forwarders, package forwarders or consolidators, does not accept orders from foreign entities or their subsidiaries or agents, and does not apply for export licenses. Buyer represents that it is a U.S. person or entity, that the Products will be delivered to, used in and remain in the United States, and that Buyer will not export, re-export or transfer the Products outside the United States or to any person who intends to do so. Orders that do not meet these requirements will be refused or cancelled.
BIZON sells to end-user customers and to resellers located in the United States. Buyer represents that it is purchasing the Products either for its own use in the United States or, if Buyer is a reseller, for resale only to end users located in the United States for use in the United States.
A Buyer that purchases for resale (“Reseller”) must tell BIZON that it is a Reseller before the order is accepted and, for each order, identify the end user and the U.S. delivery address before shipment. A Reseller agrees to: (a) apply to its own customer the same checks that BIZON applies under these Terms and the Export Compliance Policy — screening the customer against U.S. restricted-party lists, confirming that it is a U.S. person or entity and not a Restricted Party or D:5 Entity (as defined in the Export Compliance Policy), and confirming that the intended end use is permitted; (b) resell only to end users in the United States and never export, re-export or transfer the Products, or sell to anyone who intends to; (c) pass the Export Compliance Policy and the Destination Control Statement to its customer in writing and obtain its customer’s agreement to them; (d) keep records of each resale (customer, address, end use, screening date) for five (5) years and provide them to BIZON on request; and (e) notify BIZON promptly of any suspected diversion. A Reseller is responsible to BIZON for any breach of these obligations by its customers, and BIZON’s remedies under Section 5 and the Export Compliance Policy apply to such breaches. BIZON may refuse or cancel any order if it has reason to believe the Products are intended for export or for a party that does not meet these requirements.
All Products, software, technology and services are subject to the BIZON Export Controls and Sanctions Compliance Policy, which is part of these Terms as if set out in full. By accepting a quote, placing an order, paying or accepting delivery, Buyer makes each representation, warranty and covenant in that Policy — including U.S.-only delivery and use, restricted parties, prohibited end uses, end-user assurances, no re-export, cancellation, forfeiture, liquidated damages and indemnity — and agrees that a breach of that Policy is a material breach of these Terms. Buyer acknowledges that the Products, software and technical information are subject to the U.S. Export Administration Regulations and other export laws, agrees not to export, re-export or transfer them except in compliance with those laws, and agrees to hold harmless and indemnify BIZON from any claim or damage arising from any alleged violation of any export law, including attorneys’ fees and costs.
A quote from BIZON is an invitation to place an order and is subject to these Terms. Each quote shows its validity date and expires after it. You accept a quote and place an order by paying it, submitting a purchase order referencing it, clicking “Make a Payment” or confirming it in writing; doing so is acceptance of the Terms in effect on that date. A quote does not reserve inventory, production capacity or pricing until BIZON accepts the order and receives payment.
Quoted prices are cash prices for payment by ACH or bank wire; card payments carry the surcharge in Section 8. Prices may change at any time until BIZON accepts the order. Once BIZON accepts the order and receives full payment, the price is fixed and BIZON will not pass on later increases in component costs, tariffs or supplier prices, unless Buyer changes the order.
Prices exclude all sales, use, excise and similar taxes, tariffs, duties and fees, which Buyer pays. BIZON collects sales tax where required unless Buyer provides a valid tax exemption certificate before the order is invoiced; BIZON does not refund tax collected on orders invoiced before a certificate was received. If a taxing authority later finds tax was due on a sale Buyer claimed as exempt, Buyer pays the tax, interest and penalties. Prices are net at BIZON’s facility in Hollywood, FL; shipping, handling and insurance are extra unless the quote says otherwise.
Prices are in U.S. dollars. BIZON may correct pricing errors; if an error affects an order already placed, BIZON will notify Buyer, who may proceed at the corrected price or cancel for a full refund.
BIZON may refuse or cancel any order and limit quantities at its discretion, and may require additional information before accepting an order, including verification of Buyer’s identity, business registration, addresses, payment source, and the end-user information described in the Export Compliance Policy. An order confirmation email confirms receipt of your order, not acceptance. If BIZON cancels an order after you have been billed, BIZON refunds the billed amount in full. Only one discount or coupon applies per order. Discounts based on Buyer’s status (academic, research, startup or program pricing) depend on eligibility; if Buyer is not eligible, BIZON may cancel the order or invoice the difference.
Given the popularity and/or supply constraints of some of our products, BIZON may have to limit the number of products available for purchase and may change available quantities at any time, even after you place an order. If BIZON confirms your order but later learns it cannot supply the product, BIZON will cancel the order and refund your purchase price in full. This does not apply where the product is reserved for a specific period and availability is confirmed by a BIZON sales representative by email.
Full payment is due when the order is placed and before BIZON orders components, begins production or ships. BIZON does not accept deposits or partial payments and does not extend credit unless agreed in a separate signed agreement. A purchase order is an ordering document, not payment. Production lead time begins when payment has cleared. Accepted payment methods and bank requirements are on the Payment Methods page; payments are accepted only from U.S. bank accounts and U.S.-issued cards in Buyer’s name.
If Buyer pays by credit or debit card, a 2.9% card processing surcharge is added to the order total. It is disclosed before the card is charged and is non-refundable if the order is later cancelled or returned. BIZON may require ACH or wire instead of card for orders above a threshold it sets.
Buyer agrees to raise any dispute about an order, delivery, Product or refund with BIZON directly under these Terms and the Returns & Refunds Policy, and waives, to the fullest extent permitted by law and card network rules, the right to initiate a chargeback or payment dispute with its bank or card issuer for Products that have been delivered to the order address or are in production. A chargeback initiated in breach of this paragraph is a material breach: Buyer reimburses BIZON the disputed amount, chargeback fees and collection costs including reasonable attorneys’ fees, and BIZON may suspend production, shipment, warranty and support for all of Buyer’s orders until resolved.
Title passes to Buyer on BIZON’s receipt of payment in full. Until then BIZON retains title and a purchase-money security interest in the Products and their proceeds, and Buyer authorizes BIZON to file any financing statement needed to perfect it.
Every BIZON workstation, server and cluster is custom-configured and built to order. Lead times on product pages, quotes and order confirmations are good-faith estimates, not guaranteed delivery dates; they may change because of component allocation, supplier delays, compliance verification, carrier capacity or the events in Section 18, and BIZON will inform Buyer of material changes. Delay does not entitle Buyer to damages, a price reduction or other compensation. If BIZON has not shipped within sixty (60) days after the estimated ship date most recently communicated to Buyer in writing, and the delay is not Buyer’s fault, Buyer may cancel the undelivered portion by written notice and receive a full refund for it; this is Buyer’s sole remedy for late delivery.
BIZON may substitute any component with one of equal or better specification and quality (for example a different brand or revision of memory, storage, motherboard, power supply, cooling or chassis part) when the specified component is unavailable or discontinued, without notice and without a price change, provided the system meets or exceeds the quoted specifications. The GPU or CPU model specified in the order is changed only with Buyer’s written consent. Changes requested by Buyer after acceptance are subject to BIZON’s approval, may change price and lead time, and may be refused once components are ordered or assembly has begun.
Shipping methods and times are on the Lead Time and Shipping page. Delivery can be affected by events beyond BIZON’s control once an order leaves our facility, and BIZON is not liable for late delivery; we will work with you to ensure a smooth delivery.
When BIZON arranges and invoices the shipment, Products ship F.O.B. Destination: BIZON bears the risk of loss or damage in transit until delivery to the address on the order, insures the shipment and handles any carrier claim, provided Buyer follows the inspection and reporting rules in Section 11. When Buyer collects Products at BIZON’s facility (local pickup, by prior arrangement and appointment only), Products are delivered Ex Works: risk of loss passes to Buyer at handover, and Buyer is responsible for transport and insurance.
Products ship only to the U.S. address on the order. BIZON does not reroute shipments, deliver to P.O. boxes, FPO/APO addresses or freight- or package-forwarder addresses, or release shipments for hold-at-location pickup. An adult signature is required. If a shipment is refused, undeliverable because of an incorrect address supplied by Buyer, or returned because delivery was not accepted, Buyer pays the additional shipping, storage and handling charges, and BIZON may treat the order as a non-defective return. Buyer must provide a location suitable for freight delivery (loading dock, forklift or liftgate, delivery appointment) for servers, racks and palletized shipments.
Buyer must inspect every shipment, including the contents, at delivery and before signing the carrier’s receipt, note any visible damage on the receipt or refuse visibly damaged packages, and notify BIZON in writing of any damage, shortage, missing package or non-conformity within two (2) calendar days after delivery, keeping all packaging for inspection. Claims not reported in that period, or without retained packaging, are waived to the fullest extent permitted by law and the Products are deemed accepted. Products that fail on first use are handled under the DOA and Damaged Shipping Policy, which also requires notice within two (2) calendar days. After that, Buyer’s remedies for defects are those in the Limited Warranty.
We fundamentally believe you will be thrilled with the products you purchase from the BIZON Store. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, the following terms apply.
The 30-day return is honored only if the system is returned within 30 days of delivery, is not NCNR, and BIZON has verified defective hardware inside it. Non-defective returns of eligible products may be accepted at BIZON’s discretion with a 20% restocking fee. Refunds exclude freight, the card surcharge, and the value of any discount or program pricing the returned Product qualified Buyer for. All returns require an RMA number. Full details: Returns & Refunds Policy.
Cancellation before shipment. Contact support@bizon-tech.com. For orders that are not NCNR, BIZON cancels the order and refunds the amounts paid, including shipping, less the card surcharge. NCNR orders cannot be cancelled by Buyer once BIZON has ordered components or begun production; if BIZON agrees to cancel at its discretion, it refunds the amounts paid less the card surcharge, supplier cancellation or restocking charges, and other costs BIZON cannot recover. Sections 7 and 9 are not affected by this paragraph.
The warranty option for an order is the one stated on the quote and order confirmation. Full terms are in the Limited Warranty. Warranty service is provided only within the United States. Third-party products that do not bear the BIZON brand are covered by their manufacturers’ warranties only.
THE LIMITED WARRANTY IS BIZON’S SOLE AND EXCLUSIVE WARRANTY FOR THE PRODUCTS. TO THE FULLEST EXTENT PERMITTED BY LAW, BIZON DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. BIZON DOES NOT WARRANT THAT THE PRODUCTS WILL MEET BUYER’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, OR ACHIEVE ANY PARTICULAR PERFORMANCE, BENCHMARK OR COMPATIBILITY WITH BUYER’S SOFTWARE, WORKLOADS, NETWORK OR FACILITIES. BENCHMARKS, PERFORMANCE, POWER AND THERMAL FIGURES AND SYSTEM RECOMMENDATIONS PUBLISHED BY BIZON OR GIVEN BY ITS STAFF ARE GUIDANCE ONLY, NOT WARRANTIES. BUYER IS RESPONSIBLE FOR CONFIRMING THAT THE CONFIGURATION IT SELECTS SUITS ITS USE AND FACILITIES, INCLUDING POWER, COOLING, NETWORK AND SPACE. WHERE IMPLIED WARRANTIES CANNOT BE EXCLUDED, THEY ARE LIMITED TO THE DURATION OF THE LIMITED WARRANTY.
Software provided with the Products, including BizonOS, Z-Hub, operating systems, drivers and NVIDIA and other third-party software, is licensed, not sold, under the BIZON EULA and the third-party licensors’ terms, which Buyer accepts by using the Product. BIZON does not warrant third-party software. NVIDIA GeForce (Gaming Series) Software — No Datacenter Deployment. The SOFTWARE is not licensed for datacenter deployment, except that blockchain processing in a datacenter is permitted. The purchase and use of BIZON systems are subject to additional terms at https://www.nvidia.com/en-us/drivers/geforce-license/. Buyer is responsible for backing up its data and removing confidential information and removable media before shipping any Product to BIZON; BIZON is not responsible for lost, corrupted or disclosed data.
BIZON has not tested product for use in high-risk activities including any life sustaining, chemical, or mission critical use. BIZON WILL NOT HAVE ANY LIABILITY FOR ANY DAMAGES ARISING FROM THE USE OF THE PRODUCTS IN ANY HIGH RISK ACTIVITY, INCLUDING THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, MEDICAL SYSTEMS, LIFE SUPPORT OR WEAPONS SYSTEMS.
BIZON DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE, FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. BIZON WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, LOSS OF USE, DOWNTIME, COST OF SUBSTITUTE EQUIPMENT OR COMPUTING CAPACITY, OR OTHER CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. BIZON’S TOTAL LIABILITY FOR ANY PURCHASE IS LIMITED TO THE AMOUNT YOU PAID FOR THAT PURCHASE. THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, INCLUDING FOR DEATH OR PERSONAL INJURY CAUSED BY BIZON’S NEGLIGENCE OR FOR FRAUD.
BIZON is not liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, epidemics, war, civil unrest, labor disputes, component shortages or allocation, supplier, manufacturer or carrier failures or delays, utility or telecommunications failures, cyberattack, changes in law, tariffs, trade restrictions, export-control or sanctions actions, or government orders. BIZON’s time for performance is extended for the duration of the event, and BIZON may allocate available Products among customers as it considers fair. If the event lasts more than ninety (90) days, either party may cancel the affected order in writing and BIZON refunds the amounts paid for undelivered Products, less the card surcharge, as Buyer’s sole remedy.
You agree that BIZON may identify you as a customer and use your logo in sales presentations, marketing materials and press releases, and may develop a brief customer profile for promotional purposes. You may withdraw this consent at any time by writing to sales@bizon-tech.com, and BIZON will stop new uses within a reasonable time.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules; the UN Convention on Contracts for the International Sale of Goods does not apply. Any dispute arising out of or relating to these Terms, the Products or the parties’ relationship shall be brought exclusively in the state courts in Broward County, Florida, or the U.S. District Court for the Southern District of Florida, and each party submits to their jurisdiction and venue. BIZON may bring an action to collect amounts due or recover Products in any court with jurisdiction over Buyer or the Products. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES TRIAL BY JURY, AND ANY CLAIM MUST BE BROUGHT INDIVIDUALLY AND NOT AS A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. The prevailing party in any action to enforce these Terms recovers its costs and reasonable attorneys’ fees. Any claim by Buyer must be brought within one (1) year after it accrues, or it is barred.
Entire agreement. These Terms, with the quote, order confirmation, invoice and the policies in Section 2, are the entire agreement between Buyer and BIZON for the Products and supersede all prior proposals, negotiations and representations; Buyer has not relied on any statement not set out in them. Changes. BIZON may update these Terms and the incorporated policies by posting a revised version on bizon-tech.com; the version in effect on the date BIZON accepts an order governs that order. Assignment. Buyer may not assign these Terms or any order without BIZON’s written consent; BIZON may assign them to an affiliate or successor. Waiver. No failure or delay by BIZON in exercising a right is a waiver of it. Severability. If any provision is unenforceable, the rest remain in effect and the provision is enforced to the extent permitted. Survival. Sections 4, 5, 8, 11, 14, 15, 16, 17, 20 and 21 survive delivery and any cancellation. Notices to BIZON go in writing to Technostore LLC (dba BIZON), 3005 Greene St, Hollywood, FL 33020, USA, with a copy to sales@bizon-tech.com; notices to Buyer go to the email or postal address on the order. Relationship. The parties are independent contractors. Language. These Terms are written in English; the English version controls.
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